FAQ

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FREQUENTLY ASKED QUESTIONS

Do I need a referral to see a physio?

Patients do not need a referral to attend physiotherapy with the exception of Veteran’s Affairs (DVA), Workers Compensation (claim number required) and GP Management Plans (EPC referrals)

Can I claim my private health insurance?

Extend Physiotherapy can claim your private health insurance rebates at the time of treatment, leaving patients to pay only the gap. The rebate amount depends on your level of cover and the particular insurer.

How long will my treatment take?

Initial appointments take between 30 and 45 minutes depending on the injury. Subsequent consultations take between 15 and 20 minutes.

How many times will I need to come back?

Extend Physiotherapy strive to get the patient to participate in their own recovery. This means you will be given exercises to do that will promote your recovery.

What makes Extend Physiotherapy different?

Every patient is our most important patient! We treat all ages and strive to provide the highest quality, patient focussed care in a friendly, welcoming environment.